Why Prioritizing Profitability Doesn’t Have to Mean Sacrificing Customers While car dealerships are constantly working to keep their labor rates in line with market demand, often raising costs for customers as a result, smaller independent shops do not operate in the same manner. For many, especially mom-and-pop repair operations that... Read More +
Chasing 100% Could Have Opposite Effect if You Lose Sight of Customers Attaining a 100% absorption rate continues to dominate conversations in and around the automotive sector – as it has for years – but hitting the mark remains exceedingly rare. With only about 1% to 2% of dealerships nationally... Read More +
City, County Officials’ Push Includes In-Store Retail, a Win for Automotive In light of a recent announcement by Gov. Gavin Newsom that counties will be allowed to re-open businesses faster in Stage 2 under new criteria, San Diego County leaders presented their case to move at an accelerated rate and... Read More +
Enhancing Communications, Connecting with Routine Services Will Be Key While uncertainty lingers about when and how restrictions surrounding the coronavirus (COVID-19) pandemic will begin to ease, car dealerships and automotive shops should already be brainstorming ways to bring in customers. In California, as Gov. Gavin Newsom and local governments begin... Read More +
With Sales Down, Dealerships and Shops Reduce Staff, Expenses to Remain Open Although some SCL partners reported a spike in new car sales immediately following a move by the Federal Reserve slashing interest rates to nearly 0%, most in the industry are relying heavily on their service departments to carry... Read More +
Southern California Business Leaders Share What Keeps Them Up at Night After a devastating financial crisis in 2007 and 2008, not many investors could have predicted the rewards that came this decade. U.S. stocks are now on record as experiencing the longest bull market ever, and according to Bloomberg Businessweek, “gains... Read More +
