Change is the Only Constant
It’s been said that the only constant in life is change, an idea at the heart of SCL’s ever-evolving brand identity, which seeks to position our company at the forefront of changing markets, products, technology and even customer and employee demographics. As a bilingual organization of 101 employees spread across southern and northern California, over 50% of the SCL team is Spanish speaking – a representation of California’s continuously changing demographic. According to the 2014 US Census, the Latino population of California was the largest in the Nation at 14.99 million people, and is the fastest growing demographic across California and the US. With this cultural trend, accommodating a Spanish speaking population allows SCL to further its mission as a solutions and logistics provider within the state of California and beyond.
Accommodation and Communication
Controller and head of accounting for SCL, Maribel Mendez, has been with the company for 10 years and now manages a team of 12 personnel in her department – 8 of which are bilingual. “My team is responsible for all of the numbers at SCL, which entails a lot, and being fluent in Spanish comes in handy every single day when dealing with customers and employees.” From the warehouse to transportation, sales reps, accounting and upper management, SCL is bilingual across all departments and locations. “We try to be conscious and accommodating to other people and being bilingual is a necessary part of conducting business in California. Depending on the customer or employee, if speaking Spanish is more comfortable for them, we speak in Spanish. It’s all about accommodation. We do our best to engage with others to understand and accommodate their needs, and culturally we may be different, but we have to be able to get along and communicate.”
A Strong Bilingual Organization
With Maribel Mendez in accounting, Fernando Aguayo as head of the transportation department, facilities manager Christina Montes and the rest of our bilingual team at SCL, we are committed to delivering superior logistics and solutions, extensive product and industry knowledge and total performance satisfaction for our customers, both Spanish and English speaking. Says Maribel, “SCL is a strong bilingual company. I’ve really liked working here for the past 10 years. I feel like it’s a second family and that says a lot.”
In a wide range of industrial sectors, if there’s metal touching metal, oil is involved. At SCL, we’re here to protect and optimize the machines that keep our country moving and we pride ourselves on providing superior logistics and solutions to both our English and Spanish speaking customers. As a bilingual organization accommodating the growing Spanish speaking population of California, we are proud to be a leader in developing an inclusive company culture that prioritizes customer service. For more information on how we can accommodate your inventory needs, contact an SCL consultant today.